Conditions

Terms & Conditions
When you place an order with us at imhome.se you also agree to our terms. Conditions can change, read so please read them carefully before confirming your purchase.

Ordering
After you complete your order at checkout you will shortly receive an order confirmation by e-mail. Order Confirmation is your confirmation that we have received your order and sent automatically from our system. Always check that your confirmation is correct, and save it for possible contacts with our customer.

Should the unlikely event you do not receive an order confirmation, please check that your email address is correct and let us know and we'll send a new one.

All orders made are binding. Have you placed an order by mistake, you must contact us immediately so we can cancel your order before it is processed further.

Prices

On imhome.se shown prices in Swedish kronor including VAT. The shipping cost is free in Sweden if the purchase price exceeds 500 SEK. When buying products below 500 SEK we charge a shipping fee of 61 SEK. Prices in stores and online may vary, and we reserve the right to change our prices.

payment
To act on imhome.se is safe and easy. As an individual, your payment is handled in cooperation with Klarna AB. After you have confirmed your purchase, choose the payment method that suits you best; invoice, with short, direct payment via your internet or on installment. No matter which option you choose will be no charge for payment methods.

If you choose to pay by invoice, sent to you via e-mail directly from Klarna when the goods leave our warehouse. If you have not acted with Klarna previously made the purchase at a micro enlightenment to check your credit rating.

If you have questions regarding your payment, please contact Klarna Customer Service on telephone 08-120120 10th

Shipping and delivery
within Sweden
I'm Home Free shipping within Sweden if the purchase price is over 500 SEK. At amounts less than 500 SEK will be charged a shipping fee of 61 SEK.
It is also possible to choose to collect the goods in the store and avoid shipping altogether.
We deliver your goods in stock within 1-3 working days of your order has been confirmed.

Goods we order from the wholesaler, such as furniture, can vary in delivery, but means about 3 weeks delivery. Please call for more exact.

The packages are delivered with PostNord to the nearest delivery. Once your package is available you'll be notified via SMS to the mobile number you entered in your order.

Your package will remain at the delivery point in 14 days from package arrived, then sent it back to us. Unclaimed packages will be charged a fee to cover our shipping cost back and forth. The amount varies and is based on the price list at Post Nord.

Im Home does not apply the partial delivery of one or more items in the order can not be delivered. Instead, sent the goods to be shipped and backordered items credited to you as a customer.


Delivery outside Sweden
The shipping cost depends on how far the package should be sent, as well as its size and Tyng. Contact i'm home for quotation.


Replacement and return
If you want to return an item, you have a right of withdrawal within 14 days (
For non sale goods) from the date you received your order. You always have the right to pack up the goods and check function and finish. For returns, we reserve the right to make deductions for impairment of the product's condition has changed to such an extent that it no longer can be sold to another customer without the deduction of the sales price.

If you need to return an item to us, please contact us by email, we will send out a return form to you. Once we receive your goods are refunded to your account within 14 days.
In return, the customer pays the postage, regardless of previous purchase price.

Complaint
All shipments are examined before leaving our warehouse. Would anyone be nevertheless still be broken or faulty when you receive your package, commit ourselves to free fix the error by replacing with a new product. It is important that you as soon as possible after the error was detected, please contact us by email. Enter the order number and claims the cause of your email so we have easier to handle your case.

personal data
In connection with your registration and ordering you agree that I'm home store and use your personal information to fulfill our obligations in connection with the order.

We will not disclose your personal information to any third party unless this is necessary in order to implement the order / agreement with you or if required by law.

Your email address may be used in order to send out invitations, vouchers or newsletters from I'm Home. If you want to stop this kind of mailings, send an email to info@imhome.se and notify any email address as this is true.

You can always contact us to access the data, change or delete them.

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